Scholar Brent Burleson suggests that listening in the organization should involve focusing on events more than personal feelings.

Name: Scholar Brent Burleson suggests that listening in the organization should involve focusing on events more than personal feelings.
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Brent Burleson emphasizes the importance of focusing on both content and relational dimensions of messages, which means paying attention to personal feelings as well as events.

Scholar Brent Burleson Suggests That Listening in the Organization Should