In delivering a performance appraisal interview, Jacqui is taking a listening perspective. She wants to stimulate growth and development by discussing the problems, needs, satisfactions, and dissatisfactions the employee has encountered on the job. What type of performance appraisal interview is Jacqui delivering?
A) tell-and-listen
B) tell-and-sell
C) tell-and-train
D) problem-solving

Question

Quizplus · Accepted Answer

The description of the performance appraisal interview being delivered by Jacqui aligns with a problem-solving approach. This approach focuses on identifying and addressing the problems, needs, satisfactions, and dissatisfactions that the employee has encountered on the job, with the goal of finding solutions and facilitating growth and development. The other options - tell-and-listen, tell-and-sell, and tell-and-train - do not emphasize collaborative problem-solving and may be more one-sided in terms of who is providing information and feedback.

In Delivering a Performance Appraisal Interview, Jacqui Is Taking a Listening