Internal customers are the most important source of valuable performance information for both developmental and administrative purposes.

Question

Quizplus · Accepted Answer

Internal customers are employees or departments within an organization who rely on the services or products of other departments within the same organization. They are in a unique position to provide valuable feedback and insight into the performance of these departments, making them an important source of information for both developmental (improving processes and services) and administrative (evaluating performance and making decisions) purposes.

Internal Customers Are the Most Important Source of Valuable Performance