Employer-sponsored employee assistance programs (EAPs) are created to help workers overcome hurdles in their personal lives. Which of the following employees is the most likely to receive help under a typical EAP?
A) John Jones, who needs assistance to overcome a chemical dependency problem.
B) Steve Brown, who needs legal help in a personal bankruptcy proceeding.
C) Cindy Savage, who needs a list of qualified day-care facilities near the office.
D) Kate Johnson, who needs help choosing an appropriate M.B.A. program.

Question

Quizplus · Accepted Answer

Employee assistance programs are designed to offer help and support to employees struggling with personal issues that affect their work performance. Substance abuse is a common problem among employees, and EAPs often provide counseling, referrals to treatment facilities, and support services to help individuals overcome addiction. While legal and career-related challenges can also be addressed by EAPs, the emphasis is usually on addressing personal problems that may impact workplace productivity or morale. Therefore, the employee most likely to receive help under a typical EAP is John Jones, who needs assistance to overcome a chemical dependency problem.

Employer-Sponsored Employee Assistance Programs (EAPs) Are Created to Help Workers