There are four key reasons a sport facility manager implements a TQM process. Which of the following statements about this process is false?
A) To measure and analyze how tasks are being accomplished
B) To enhance stereotypical thinking and reduce visionary thought processes
C) To eliminate procedures that are not working
D) To allow for input from all employees within the sport facility based on their areas of expertise

Question

Quizplus · Accepted Answer

Choice B is incorrect because total quality management seeks to eliminate stereotypical thinking and replacing it with visionary thought processes. The other three choices are key reasons to implement a TQM process.

There Are Four Key Reasons a Sport Facility Manager Implements