____ should be considered when calculating ROI.
A) Customer satisfaction
B) Implementation costs
C) Training
D) All of the above

Question

Quizplus · Accepted Answer

All of the above should be considered when calculating ROI. Customer satisfaction is important as it can lead to increased customer retention and loyalty, resulting in higher revenue over time. Implementation costs should be factored in as they can significantly impact the overall ROI. Training is also important as it can improve employee productivity and effectiveness, ultimately leading to cost savings and increased revenue.

____ Should Be Considered When Calculating ROI