John Kotter and Leonard Schlesinger identified strategies for reducing individual and organizational resistance to change. Which of the following is NOT one of these strategies?

Question

Quizplus · Accepted Answer

Compulsion and Direction is not one of the strategies identified by Kotter and Schlesinger. The correct strategies are Education and Communication, Facilitation and Support, and Negotiation and Agreement. Compulsion and Direction can actually increase resistance to change, as people are more likely to resist change that is forced upon them without any input or explanation.

John Kotter and Leonard Schlesinger Identified Strategies for Reducing Individual