A nurse working a rape telephone hotline should focus communication with callers to:

Question

Quizplus · Accepted Answer

The telephone counselor establishes where the victim is and what has happened and provides the necessary information to enable the victim to decide what steps to take immediately. Long-term aftercare is not the focus until immediate problems are resolved. The victim remains anonymous. The incorrect options are inappropriate or incorrect because counselors should be empathic rather than sympathetic.

A Nurse Working a Rape Telephone Hotline Should Focus Communication