In using verbal responses to assist the patient's narrative,some responses focus on the patient's frame of reference and some focus on the health care provider's perspective.An example of a verbal response that focuses on the health care provider's perspective would be:

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When the health care provider uses the response of confrontation,the frame of reference shifts from the patient's perspective to the health care provider's,and the health care provider starts to express his or her own thoughts and feelings.Empathy,reflection,and facilitation responses focus on the patient's frame of reference.

In Using Verbal Responses to Assist the Patient's Narrative,some Responses