An otherwise cheerful employee has just been berated by a customer. This will MOST likely affect the employee's ________.
A) values
B) ethics
C) emotions
D) attitudes

Question

Quizplus · Accepted Answer

The employee's emotions are likely to be affected by being berated by a customer, potentially causing them to feel upset, angry, or demotivated. Values, ethics, and attitudes may remain unchanged depending on the individual's personal beliefs and values.

An Otherwise Cheerful Employee Has Just Been Berated by a Customer