As sales account manager for J & R, Inc., Chris Nguyen can choose to call on customers, do her sales reports, or goof off on company time. The option she chooses BEST exhibits which element of work motivation?
A) level of effort
B) dedication to work
C) level of persistence
D) direction of behavior

Question

Quizplus · Accepted Answer

The option Chris Nguyen chooses (calling on customers, doing sales reports, or goofing off) demonstrates the direction of her behavior, which is a key element of work motivation. The direction of behavior refers to the choices individuals make about where to focus their efforts at work, so in this scenario, Chris's choice reflects her decision on where to direct her attention and efforts.

As Sales Account Manager for J & R, Inc