Dick Sines is a manager in the customer service department of Grand Prix Auto Parts. According to a recent performance appraisal, Dick was told he was spending too much time trying to solve problems with the computer system in his area and not enough time supervising employees. The MAIN purpose of this performance appraisal is to ________.

Question

Quizplus · Accepted Answer

The main purpose of this performance appraisal is to provide Dick with feedback and guidance on whether he is focusing his efforts in the right direction and on the right set of tasks. The appraisal identifies a problem area (spending too much time on computer system problems) and offers an opportunity for Dick to adjust his priorities and improve his performance. The appraisal is not intended to provide documentation of a warning or to give Dick's manager new insight into the operation of Dick's area. While Dick may have the opportunity to explain why he is spending time on computer system problems, the primary purpose is to provide feedback and guidance.

Dick Sines Is a Manager in the Customer Service Department