Vincent Works as a Receptionist at an Office

Vincent works as a receptionist at an office. He is pleasant with employees and clients. Vincent keeps his desk very clean. Sometimes, he misses important calls because he is busy organizing his workspace. Which of the following BEST describes Vincent's pattern of behavior at work?

A) positive customer service work but negative time management skills
B) positive as the result of his doing a great overall job
C) positive customer service work but negative telephone skills
D) negative as the result of his doing a poor overall job