Sara Chan is unsure about what is expected of her and how she should perform her job. Therefore, she is experiencing ________.

Question

Quizplus · Accepted Answer

Role ambiguity refers to a lack of clarity regarding job responsibilities, performance expectations, and goals. Sara Chan is uncertain about what is expected of her, which fits the definition of role ambiguity. Role conflict, on the other hand, occurs when a person has conflicting expectations from different roles (e.g., work and family). Work-life balance stress refers to the difficulty of balancing work and personal responsibilities. Underload refers to a situation where an individual has too little work to do.

Sara Chan Is Unsure About What Is Expected of Her