In general, people tend to have more control over their nonverbal communication than over their verbal communication.
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Q21: The receiver of a message transmits it
Q22: A message is complete when it has
Q23: The communication process ends when the message
Q24: The term "decoding" means interpreting or trying
Q25: The term "verbal communication" does not encompass
Q27: Encoding a message involves translating it into
Q28: The relationships shown on an organization chart
Q29: A message is clear when it contains
Q30: The message is the information that the
Q31: The sender is the individual, group, or
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