When employees have no legitimate power over their coworkers, they may need to rely on persuasive communication.

Question

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When employees do not have any legitimate power over their coworkers, they may need to use their communication skills to persuade others to cooperate with them. They might use reasoning, negotiation, or emotional appeals to influence their coworkers' behavior, and they might need to be persistent in their efforts to gain their coworkers' trust and support. Therefore, it is true that they may need to rely on persuasive communication in such situations.

When Employees Have No Legitimate Power Over Their Coworkers, They