In highly formalized organizations, job behaviors are MOST OFTEN ________.
A) flexible
B) programmed
C) discretionary
D) loose

Question

Quizplus · Accepted Answer

In highly formalized organizations, job behaviors are usually programmed and standardized to ensure consistency and control. This is because formalization involves the use of standardized processes and procedures to achieve efficiency and predictability in organizational outcomes. Therefore, employees are expected to follow specific rules and procedures when performing their job duties, leaving little room for flexibility or discretion.

In Highly Formalized Organizations, Job Behaviors Are MOST OFTEN ________