One of the key issues for online clients appears to be the lack of ____________.

Question

Quizplus · Accepted Answer

Nonverbal communication, such as body language and tone of voice, is often absent in online communication, which can lead to misunderstandings and difficulty in building relationships with clients. Empathy and sympathy are important qualities for online communication, but the lack of nonverbal communication is a more significant issue. Rapport is also important, but can be built over time with consistent and effective communication.

One of the Key Issues for Online Clients Appears to Be