Disk Replacement Services has just completed a manual that clearly states the rules for handling employee grievances. The company makes it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on:
A) the procedural justice approach.
B) the utilitarian approach.
C) the individual approach.
D) the defensive approach.
E) the free-choice approach.

Question

Quizplus · Accepted Answer

The company's emphasis on fair and consistent administration of rules for employee grievances indicates that it operates on the procedural justice approach. This approach is focused on ensuring that procedures are fair and consistently applied to all employees, and that employees are given a voice in the process.

Disk Replacement Services Has Just Completed a Manual That Clearly