Keys to effective listening include all of the following EXCEPT:
A) find areas of interest.
B) listen for ideas.
C) be responsive.
D) have preconceptions.
E) all of these are keys to effective listening.

Question

Quizplus · Accepted Answer

Having preconceptions (or biases) can hinder effective listening as it may cause one to only hear or interpret information in a certain way. The other choices, finding areas of interest, listening for ideas, and being responsive, are all important keys to effective listening.

Keys to Effective Listening Include All of the Following EXCEPT