Many organizations use suggestion boxes, open door policies, and surveys to facilitate:
A) upward communication.
B) downward communication.
C) formal communication.
D) informal communication.
E) diagonal communication.

Question

Quizplus · Accepted Answer

Suggestion boxes, open door policies, and surveys are all methods of encouraging employees to give feedback and ideas to higher-level management. This is upward communication, where information flows from lower-level employees to those in positions of authority.

Many Organizations Use Suggestion Boxes, Open Door Policies, and Surveys