During breaks at work, Albert and Daphne talk occasionally about the problems that they are working on at work, in hopes that they can help each other out. This is an example of what type of organizational communication?
A) Virtual communication
B) Formal communication
C) Lateral communication
D) Downward communication
E) Upward communication

Question

Quizplus · Accepted Answer

Lateral communication refers to communication that takes place between individuals at the same organizational level, such as colleagues. In this scenario, Albert and Daphne are colleagues discussing work-related problems during their break, which falls under lateral communication.

During Breaks at Work, Albert and Daphne Talk Occasionally About