The ability to communicate _______________ usually puts you at an advantage when involved in a conflict.

Question

Quizplus · Accepted Answer

Assertive communication allows you to express your needs and concerns while also respecting the other person's feelings and needs. This approach can help you to find a mutually satisfactory resolution to the conflict. Aggressive, confrontational, and non-assertive communication tend to escalate conflicts and are generally not effective in resolving conflicts. Passivity can also be ineffective as it often results in your needs being ignored or overlooked.

The Ability to Communicate _______________ Usually Puts You at an Advantage