Rita is preparing to evaluate her sales team. Her work life is very busy on a daily basis and she also has a son who is getting married soon. She wants to do a fuller performance evaluation but has recently decided to examine the amount of sales generated by each employee and assume that their level of performance there transfers to all the other items she will assess. What error would she make in this case?

Question

Quizplus · Accepted Answer

The error Rita would make is the halo error, which occurs when one positive characteristic of an individual influences the overall evaluation of their performance. By assuming that the amount of sales generated by each employee transfers to all other items assessed, Rita is allowing a positive characteristic (high sales) to influence her overall evaluation of the employee's performance. This can lead to overestimating the employee's overall performance and potentially missing areas that need improvement.

Rita Is Preparing to Evaluate Her Sales Team