Employees, as in all organizations, are expected to be on time. The manager has not done anything when employees come in late. However, it is becoming a habit that the manager wants stopped. Which motivation technique is most commonly used in this situation?
A) hierarchy of needs
B) two-factor
C) acquired needs
D) equity
E) goal-setting
F) expectancy
G) reinforcement

Question

Quizplus · Accepted Answer

The most commonly used motivation technique in this situation would be reinforcement. Reinforcement involves providing consequences for behavior, either positive or negative, in order to modify and shape that behavior. By not taking any action when employees come in late, the manager has inadvertently reinforced that behavior. To change the behavior, the manager could use reinforcement by providing negative consequences, such as verbal warnings or write-ups, for employees who continue to come in late. This can help to break the habit and encourage employees to arrive on time.

Employees, as in All Organizations, Are Expected to Be on Time