To Satisfy the Requirements of Due Process, an Agency Handling

To satisfy the requirements of due process, an agency handling a complaint must generally _______, although there is no right to _________.

A) give specific recommendations to the director of the agency, cross-examine witnesses.
B) give notice and hold a hearing, remain silent.
C) give notice and hold a hearing, trial by jury before an agency.
D) give sufficient notice only, remain silent.