Basket Makers uses phone surveys of customers to gather information about service and quality. This is an example of the management function of
A) planning.
B) technical skills.
C) organizing.
D) controlling.
E) conceptual skills.

Question

Quizplus · Accepted Answer

Controlling involves monitoring performance and making adjustments as needed, which includes gathering feedback through surveys to assess service and quality.

Basket Makers Uses Phone Surveys of Customers to Gather Information