Scenario - Emma Whitman

Scenario - Emma Whitman
Emma Whitman, sales manager for Music Hits Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Emma needed to find a way to find out what the customers really wanted, since Music Hits didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Emma realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information.
-The problem Emma faced was

A) culture gap.
B) structural instability.
C) environmental uncertainty.
D) company transformation.
E) legal problems.