Planners Consulting Group uses its electronic mail system to inform employees of many upcoming events. Unfortunately, many employees do not have access to or don't use computers on a regular basis. This is an example of what type of communication barrier?
A) Semantics
B) Wrong channel selection
C) Status or power differences
D) Interpersonal barriers
E) Inconsistent cues

Question

Quizplus · Accepted Answer

This is an example of the wrong channel selection as the company is using an electronic mail system to inform employees who don't have access to or don't use computers regularly.

Planners Consulting Group Uses Its Electronic Mail System to Inform