The continuous process of measuring products, services, and practices against the toughest competitors or the industry leaders is called outsourcing.

Question

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The continuous process of measuring products, services, and practices against the toughest competitors or the industry leaders is called benchmarking, not outsourcing. Outsourcing refers to obtaining goods or services from an external source rather than producing them internally within a company.

The Continuous Process of Measuring Products, Services, and Practices Against