It seems that once a year the managers of Barbie and Ken's Corporation attempt a major organization intervention, such as management-by-objectives. They never seem to be satisfied with the performance of Barbie and Ken's and, sure enough, 12 months later, along comes another major intervention. By implementing organizational change in this way, Barbie and Ken's management may well be violating the principle of
A) benchmarking.
B) continuous improvement.
C) unity of direction.
D) top-down control.
E) none of these.

Question

Quizplus · Accepted Answer

The behavior described in the scenario does not reflect a commitment to continuous improvement, which is a principle of effective organizational management. Rather than making ongoing efforts to improve performance, the managers of Barbie and Ken's Corporation seem to rely on infrequent and dramatic interventions, which may not be sustainable or effective in the long term. Benchmarking, unity of direction, and top-down control do not directly relate to this issue.

It Seems That Once a Year the Managers of Barbie