__________ is the degree to which the customer can count on the product or service to fulfill its intended function.
A) Producibility
B) Reliability
C) Cost
D) Quality
E) Simplicity

Question

Quizplus · Accepted Answer

Reliability refers to the degree to which a product or service can fulfill its intended function consistently and accurately over time. It is an important aspect of quality because customers rely on a product's ability to consistently perform its intended task without fail.

__________ Is the Degree to Which the Customer Can Count