CASE
Scenario - Neal Muli
At Samomi Manufacturing Inc., manager Neal Muli wants to use highly trained employees at every stage of the production process to cut waste and improve quality. He is training employees to "think lean" and become empowered to make changes to attack waste and strive for continuous improvement in all areas.
-The heart of Muli's idea is

Question

Quizplus · Accepted Answer

The scenario clearly states that Neal Muli wants to use highly trained employees to cut waste and improve quality. He is specifically training employees to "think lean" and become empowered to make changes, indicating a strong emphasis on employee involvement. Therefore, the best choice is D, employee involvement.

CASE Scenario - Neal Muli