Amazon.com did not want to set the public relations precedent set by Tony Hsieh.

Question

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Tony Hsieh, the former CEO of Zappos, was known for his unconventional approach to public relations and corporate culture, which included offering tours of the company's headquarters to anyone who was interested. Amazon, which purchased Zappos in 2009, did not continue this practice, as it has a more traditional approach to public relations.

AmazonCom Did Not Want to Set the Public Relations Precedent