Retailers contribute to the "door-buster" and "entitlement" behavior of customers when pricing mistakes are made.

Question

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When retailers make pricing mistakes, such as listing an item at a significantly lower price than intended, it can create a sense of urgency and entitlement among customers who rush to purchase the item before the retailer realizes and corrects the mistake. This behavior is sometimes reinforced by retailers who honor the incorrect price rather than risking negative feedback or legal action. As a result, customers may come to expect similar treatment in the future, leading to a cycle of entitled and potentially disruptive behavior.

Retailers Contribute to the "Door-Buster" and "Entitlement" Behavior of Customers