How can service organizations achieve their greatest economies?

Question

Quizplus · Accepted Answer

Dividing into smaller units close to customers allows service organizations to provide more personalized services, reduced response time, and increased flexibility. This approach leads to cost savings from reduced travel time, reduced redundancy of resources, and increased productivity. Centralization of services may lead to efficiency, but it may also result in a lack of personalization and slower response times. Geographic decentralization may result in duplication of resources and increased coordination costs. Centralized decision making, without considering customer needs and preferences, may lead to inefficiencies and reduced customer satisfaction.

How Can Service Organizations Achieve Their Greatest Economies