In a business-to-business advertisement for Service Metrics where the man is blindfolded and about ready to step into a manhole, the manhole illustrates which component of the behavioral response model?
A) severity
B) vulnerability
C) response cost
D) negative consequence

Question

Quizplus · Accepted Answer

The illustration of the man about to step into a manhole represents vulnerability, which is the perceived risk of harm or loss due to a particular behavior. The blindfolded man is vulnerable to falling into the manhole and suffering negative consequences.

In a Business-To-Business Advertisement for Service Metrics Where the Man