While database marketing can be used for selling products, the primary benefit of database marketing can be the enhancement of customer loyalty.
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Q5: Paula Ramirez noted that word-of-mouth communications were
Q7: In calculating the lifetime value, the cost
Q8: Successful database marketing emphasizes two things: identifying
Q9: Lifetime value can be calculated in two
Q11: The Internet and e-mail provide excellent, cost-effective
Q13: A data warehouse contains information including customer
Q14: The data warehouse holds all of the
Q15: Customers today value a low price over
Q30: Successful database marketing requires a quality data
Q32: Retaining current customers is more expensive than
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