Amelia has made a conscious effort to become an active listener. Therefore, she shuts down her computer, turns off her cell phone, and asks her assistant to hold all incoming calls when she conducts interviews. What technique is she using to improve listening?
A)Keeping an open mind
B)Establishing a receptive mind-set
C)Capitalizing on lag time
D)Controlling her surroundings

Question

Quizplus · Accepted Answer

Amelia is controlling her surroundings to minimize distractions and interruptions, which helps her focus better on the interviews and thus improves her listening skills.

Amelia Has Made a Conscious Effort to Become an Active