The manager noticed that Stephen slammed his desk drawer right after he said that he was happy to work late. The manager should
A) tell Stephen that he should behave more professionally.
B) respond to the verbal message only and thank him for working late.
C) politely seek additional information by saying, I'm not sure that you really want to stay late. Do you have somewhere you need to be?
D) fire Stephen for insubordination.

Question

Quizplus · Accepted Answer

The manager should not ignore Stephen's behavior or jump to conclusions. Instead, the manager should seek to understand the situation further by politely asking for additional information. This allows the manager to address any potential issues and promotes open communication between the manager and employee. Option A may be too harsh and may not promote positive behavior change. Option B does not address the potential issue with Stephen's behavior. Option D is an extreme reaction and not appropriate in this scenario.

The Manager Noticed That Stephen Slammed His Desk Drawer Right