Which of these is the best recommendation for business communicators using e-mail?
A) Consider using e-mail to deliver bad news or to resolve arguments so that you can avoid a face-to-face conversation.
B) Add humor or tongue-in-cheek comments to lighten the tone of serious e-mail topics.
C) Type your message in all capital letters to increase your speed and efficiency.
D) Edit your text for readability and proofread for typos or unwanted auto-corrections.

Question

Quizplus · Accepted Answer

Editing and proofreading for clarity and accuracy is essential for effective communication in any form, including e-mail. This ensures that your message is clearly understood and avoids any misunderstandings or confusion that could arise from typos or auto-corrections. Using all caps is considered shouting and can be perceived as rude or unprofessional. Delivering bad news or resolving conflicts through e-mail is not recommended, as it can come across as insensitive and impersonal. Adding humor to serious topics can also be inappropriate and distract from the purpose of your message.

Which of These Is the Best Recommendation for Business Communicators