Maxine, the shift supervisor, was upset that her team had finished 10 fewer assemblies than they were expected to finish during their shift. But before taking any action, she decided to first use inquiry, which meant she:
A) explored assumptions
B) listened deeply
C) listened without defensiveness
D) all of these

Question

Quizplus · Accepted Answer

Using inquiry involves exploring assumptions, listening deeply, and listening without defensiveness. Therefore, all three options are correct.

Maxine, the Shift Supervisor, Was Upset That Her Team Had