Claudia is a manager at an architectural firm. She just gave an important project to a new employee, Justin. An experienced employee, Ayman, is mad that she didn't give him the assignment. She did this because Ayman had previously complained about extra work. What should Claudia have done differently?
A) discussed Ayman's complaints before she gave out the new assignment
B) given the assignment to Ayman
C) ignored Ayman's complaints, just as she had done
D) none of these

Question

Quizplus · Accepted Answer

Claudia should have addressed Ayman's previous complaints before giving out the new assignment. This would have allowed her to determine if he was still willing and able to take on extra work. By ignoring the complaints, she risks creating resentment and a lack of trust within her team. Giving the assignment to Ayman solely based on his previous experience and without proper communication would not address the issue at hand. Simply ignoring Ayman's complaints again would also not address the underlying issue and could lead to further problems in the future.

Claudia Is a Manager at an Architectural Firm