The invention of the ATM machine has removed the need for human interaction in banking transactions but has also increased the frequency of fraud. This example illustrates which of the following concepts?

Question

Quizplus · Accepted Answer

Rationalization is the process by which social and economic systems become increasingly governed by efficient, calculated means and technical procedures, rather than values or traditions. The invention of the ATM machine is a result of rationalization, as it removes the need for human interaction in banking transactions, making it more efficient. However, this increased technical efficiency has also led to an increase in fraud, highlighting the negative consequences of rationalization.

The Invention of the ATM Machine Has Removed the Need