According to the Text, Which of the Following Best Describes

According to the text, which of the following best describes "McDonaldization"?

A) human relations and employee management strategies from the fast-food business
B) the cheapening of the production of mass-produced goods that results in poorer quality
C) an adaptation of Weber's bureaucracy notions that is counterproductive to quality
D) a new form of rationalization based on the organizational template of the fast-food restaurant