A claim is when a firm makes an exaggerated statement about a good or service, while puffery is when a firm makes a factual statement about a good or service.

Question

Quizplus · Accepted Answer

This is the opposite of the correct definition. Puffery is when a firm makes an exaggerated or subjective statement about a good or service, whereas a claim is when a firm makes a factual statement about a good or service.

A Claim Is When a Firm Makes an Exaggerated Statement