What Is the Difference Between Consumer Misbehavior and Consumer Problem

What is the difference between consumer misbehavior and consumer problem behavior?

A) Consumer misbehavior refers to behaviors that are illegal, whereas consumer problem behavior refers to behaviors that are merely unethical.
B) Consumer misbehavior refers to behaviors that are merely unethical, whereas consumer problem behavior refers to behaviors that are illegal.
C) Consumer misbehavior describes behavior deliberately harmful to another party in an exchange process, whereas consumer problem behavior refers to behaviors that are seemingly outside of a consumer's control.
D) Consumer misbehavior describes behaviors that are seemingly outside of a consumer's control, whereas consumer problem behavior refers to behavior deliberately harmful to another party in an exchange process
E) none of these choices - the two terms are used interchangeably