The Second Step in the "Art" of Scheduling Is

The second step in the "art" of scheduling is:

A) working with the dental team to determine the amount of time needed for each patient and the time that should be allotted between patients.
B) deciding who will be doing the scheduling.
C) considering the needs of patients and the dental healthcare team.
D) developing a process for monitoring and adjusting the schedule to meet the goals set by the team.