Which of the following is a strategy suggested by the text for dealing with a group member exhibiting dysfunctional behaviors?
A) Engage in direct eye contact
B) Ask clarifying questions,such as "Is that correct?" so they feel heard.
C) Don't give the dysfunctional member anything to do.
D) Ask members to speak in a specific order to make sure that everyone gets a chance to participate.
Correct Answer:
Verified
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