Emotional labour is an informal term for
A)emotional contagion.
B)emotionally challenging work.
C)emotional regulation.
D)emotional work conditions.
E)emotional dispositions.

Question

Quizplus · Accepted Answer

Emotional labour refers to the process of regulating one's own emotions in order to meet the emotional demands of a job or situation. This can include managing feelings such as empathy, sympathy, or even anger in a professional setting. It is often seen in service industries such as hospitality, healthcare, and education.

Emotional Labour Is an Informal Term for